FAQ

WHAT IS THE ORIGIN STORY OF THIS BRAND?

Bianca founded Laid Bare Studio as a small independent fashion brand to bring her creative vision to life. She has always been fascinated by the juxtaposition of fashion, art, and words. By combining freedom of thought with classical imagery and urban streetwear, she found a way to explore and express this unique concept.

If you would like to find out more, you can read "The Journey." Additionally, if you sign up for our newsletter, we will be sharing behind-the-scenes content and more!

HOW DOES ORDERING FROM YOU WORK?

Every piece is made-to-order and meticulously handcrafted to ensure the highest quality. To place an order, simply select your desired design from our collection, along with your preferred color and size. We will create your order within 6 working days of confirmation. Delivery times may vary depending on your location. In the event of a high volume of orders, there may be a slight delay, but we will notify you promptly via email. We appreciate your understanding and patience.

HOW LONG WILL SHIPPING TAKE?

Domestic (UK):

We offer Royal Mail Tracked 24 with Signature for all domestic orders. Tracked 24 with Signature typically takes 1-2 business days.

International:

We use UK Royal Mail International Tracked & Signed for all international shipments. Delivery times vary depending on the destination country:
Europe: 3-5 business days
Worldwide: 5-7 business days

For full details, please refer to our Shipping Policy.

WHERE DO YOU SHIP?

We are proud to offer shipping to a variety of destinations around the world.

Domestic Shipping: United Kingdom.

Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

Rest of the World: Australia, Canada, China, Hong Kong SAR, India, Indonesia, Japan, Malaysia, New Zealand, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Thailand, United Arab Emirates, and the United States.

If your country is not listed, please contact our customer service team at info@laidbarestudio.com to inquire about shipping options.

CAN I AMEND OR CANCEL MY ORDER?

Our goal is to process your order promptly to ensure quick dispatch. If you need to amend or cancel your order, please notify us within 24 hours by sending an email to info@laidbarestudio.com with 'Your Order Number/Cancel Order' in the subject line. We will confirm whether your order has been successfully amended or cancelled within that timeframe.

HOW DO I MAKE A RETURN?

We apologize for any inconvenience, but we are currently unable to process returns. However, we are pleased to offer store credit for garments received in a defective or damaged condition. If your product meets this criterion, please email us at info@laidbarestudio.com with your order number and a photo of the damaged item. We will promptly address the issue and ensure a satisfactory resolution for you.

For full details, please refer to our Returns Policy.

THERE'S SOMETHING WRONG WITH MY ORDER, WHAT CAN I DO?

Please email us at info@laidbarestudio.com with your order number and a photo of the issue, and we will address it as soon as possible.

CAN I EXCHANGE MY ORDER OR RECIEVE STORE CREDIT?

We offer store credit and select exchanges under specific conditions. For full details, please refer to our Returns Policy page.